Refund Policy

This refund policy explains our policy regarding the refunds made against purchases on Future Play Holding and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various websites and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services"). This refund policy forms part and parcel of the Terms of Use for the Services.

As we update, improve and expand the Services, this policy may change, so please refer back to it periodically. By accessing the Company website or this Application or otherwise using the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

The Company respects the privacy of the users of the Services and is committed to reasonably protecting it in all respects. The information about the user as collected by the Company is: (a) information supplied by users (b) information automatically tracked while navigation (c) information collected from any other source (collectively referred to as Information).

Refund Criteria

Our policy lasts 15 days. If 15 days have gone by since the purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused.

To complete your refund, we require a receipt or proof of purchase.

Failure to follow this process may affect your right to a refund.

Please raise a refund if the above criteria are met. Our team will get back to you and advise you of the next steps.