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July 17 2025 Mumbai

SPEAKERS

Keynote Speaker
Sandeep Ghosh
Sandeep Ghosh
Group Country Manager, India and South Asia

Visa
Keynote Speaker
Neetu Kashiramka
Neetu Kashiramka
Managing Director

VIP Industries
Nikhil Bhushan
Nikhil Bhushan
CTO

Starbucks
Pelki Tshering
Pelki Tshering
Chief Marketing Officer

Titan
Suman Kumar B
Suman Kumar B
Chief Sales & Marketing Officer

Hindalco
Alok Mohanan
Alok Mohanan
Senior VP, Brand Marketing

Dream11
Taj Anwar
Taj Anwar
Vice President Customer Service Operations-East Cluster

Vodafone
Zeenat Mongal
Zeenat Mongal
Vice President Customer Experience

ICICI Lombard
Ankit Goenka
Ankit Goenka
Head Of Customer Experience

Bajaj Allianz
Saugata Bagchi
Saugata Bagchi
Global Head - Digital, Experiential & Content Marketing

Tata Communications
Archana Sinha
Archana Sinha
Lead – Customer Experience, Jio Home Business

Reliance Jio
Sahil Gala
Sahil Gala
Head of Media & Digital

L'Oreal
Ragini Hariharan
Ragini Hariharan
Head of Marketing

Himalaya Wellness Company
Heena Chhapru
Heena Chhapru
Head of Customer Service

Tira
Sonam Pradhan
Sonam Pradhan
Head-Media & Digital Marketing

Kellanova

Contact Us

For more details, please contact

Madhurima Bose

+91 88791 28894

For sponsorship and exhibition opportunities, please contact

Ekta Sood

(Regional Account Director - North)

+91 98730 89929

Neetu Gupta

(Regional Account Director - West)

+91 98207 40405

Asha Rathi

(Regional Account Director- South)

+91 96111 98348

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